Refund Policy

We value your satisfaction with our services and aim to provide a fair and transparent refund process. Please review our refund policy below. If you have questions, contact us at info@princetonx.com.

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1. Eligibility for Refunds

Refunds may be requested under the following circumstances:

• Online Courses: If you are unsatisfied with the course and have not accessed more than 20% of the content, a refund request must be submitted within 14 days of purchase.
• Digital Products: Refunds are available for digital downloads or materials only if the product is defective or inaccessible due to issues on our end.
• Subscription Services: Refunds are prorated for unused portions of monthly subscriptions if canceled within the first 7 days of the billing cycle.
• Workshops and Live Training: Refunds are issued if cancellation occurs at least 7 days before the scheduled session.

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2. Non-Refundable Items

Refunds will not be provided for:

• Courses or digital products where more than 20% of the content has been accessed.
• Promotional or discounted items unless otherwise specified.
• Custom services, one-on-one coaching, or consultations.
• Failure to complete a course or program within the allocated timeframe.

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3. How to Request a Refund

To initiate a refund request, email info@princetonx.com with the following details:

• Your full name and contact information.
• Purchase receipt or transaction ID.
• A brief explanation of the reason for the refund request.

Refund requests will be reviewed within 7 business days, and you will be notified of the outcome.

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4. Refund Method and Processing Time

• Refunds will be issued to the original payment method used for the purchase.
• Depending on your bank or payment provider, refunds may take 5-10 business days to process.

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5. Changes to This Refund Policy

PrincetonX reserves the right to modify this refund policy at any time. Updates will be posted on this page with the revised date.

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6. Contact Us

If you have any concerns or need assistance with refunds, please contact us:

Email: info@princetonx.com

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This Refund Policy ensures clarity and fairness in our transactions with you.